Sitka Salmon Sustainers Membership
A Sitka Salmon Sustainer is a member that sets up a prepaid account of $5,000 with the company, that can be used to purchase any Sitka Salmon Shares seafood offering, including subscription boxes and freezer boxes.
- A 5% discount off all seafood purchases made with the prepaid Sustainer account.
- Exclusive sale offerings, as well as early access to special sales.
- Free tickets to selected local events or first dibs on members-only offerings like virtual cooking classes and virtual boat tours with our fishermen.
- Annual free “Special Sitka Sustainers Box” of seafood.
Sitka Salmon Sustainers is a multi-year membership program offered to our current members.
As we’ve grown, we’ve realized that staying true to our underlying values of economic justice, transparency, and environmental responsibility requires us to scrutinize funding opportunities to evaluate how they align with our mission and our values. Financial support from our Sitka Salmon Sustainer program, fishermen, members and friends has allowed us to make sound financial decisions while accomplishing our goals. These contributions help us move forward as a company and create wealth for all of our stakeholders: our members, fishermen, fish, communities, and employees.
The proceeds received from this multi-year program will be accounted for as unrestricted cash and directed towards general operations, largely to provide operating capital for various projects that the company undertakes related to building a transparent supply chain. Past projects supported by our Sustainer program include an expansion of our Galesburg distribution center and investments in equipment to improve efficiencies, among other projects.
The Discount and Use: Each prepaid account can use discounts in conjunction with any other discount Sitka Salmon Shares offers. The prepaid account discount will be applied after other discounts. Use of this pre-paid account may begin as soon as it’s set up. It cannot be used retroactively, however.
Using Your Prepaid Account: A few days after you place your order, you will receive a gift card number from our Member Services team. That gift card will contain your full balance and allow you to place orders for seafood boxes on our website. Gift Cards cannot be used to purchase merchandise from the online store.
I Want to Know More: Please email email@example.com.
Refunds: Refunds on any unused balance of your pre-paid account will be issued within 30 days of request. For a refund, please email firstname.lastname@example.org. If it is deemed in the best interest of the company, the company may also elect to refund your pre-paid account at any time.
Transfers: Have a child or a friend who you’d like to spoil? Your Prepaid accounts are fully transferable. To transfer, please email email@example.com.
Is this in place of buying a subscription or in addition to?
We envision that you sign up for the Sustainer membership and then use that to purchase a subscription, which would then give you an additional 5% discount. You would also get the 5% discount for one-time seafood purchases.
I am an existing Sustainer and would like to add to my balance. How do I do that?
You can add to your balance by purchasing this Sustainer membership. Balance increases must be in increments of $5,000 and your existing Sustainer tier (King or Sockeye) will be grandfathered in.
What is the duration of the membership?
There is no time limit to these memberships. Take as long as you need to spend your account. We presume that the $5,000 will take 2–5 years to use.
Given that you are describing it as a prepaid account, that suggests to me that the entire $5,000 is available to me until it is depleted. Is this the case?
That is correct. Once you put the $5,000 in, it's yours to use until it is depleted. If you ever feel like you need the money back, refunds are available in 30 days.
Would it be possible to share a membership? For example, could we share our membership with one of our children? I'm not speaking of giving them their own membership, but rather both our households being able to order from the same prepaid account. I understand we would have to monitor our own use of the membership if sharing it is possible.
Yes, we are happy to set up an account that you share, or that multiple people can use.
Are Sustainer accounts only for subscription enrollments?
No, this balance can be used towards one-time shipments as well.
Have another question? Please reach out to firstname.lastname@example.org.